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If product was purchased directly from the Mac Sports Store and you are not completely satisfied, please follow the below procedure:

  1. Returns must be requested within 15 days of receipt of goods.

  2. Before returning goods, you must contact us for a Return Authorization request; email us at, or call (855) 442-3325. Please include your name, order number, reason for the return, and e-mail address. Once received, we will provide a Return Authorization Number for your return.

  3. Once the product is received at the warehouse we will issue your credit within 10-14 days.

  4. For non-defective products, goods must be received in new condition in order to receive refund. If goods are received in unsaleable condition (used, damaged, missing parts, etc) buyer will only be issued a partial refund. Item(s) must be shipped back to our warehouse within 30 days of RA issuance.

  5. Buyer is responsible for return shipping costs.

Send product with Return Authorization Number clearly marked to:

Mac Sports Store
14307 E. Proctor Ave
City of Industry, CA 91746 reserves the right to substitute a comparable item of equal or greater value, at our discretion, if the original item is no longer available.

Refund Policy

At the discretion of our customer service department, customers that are eligible for refunds within 90 days will be returned to the original form of payment. After 90 days we will issue a store credit for the entire refund amount.

Should you have any additional questions please contact us by clicking on the Contact Us link.